FAQ

chevron-rightDoes City Protocol take custody of user funds?hashtag

No. City Protocol is entirely non-custodial. Assets are held in smart contracts governed by explicit, audited risk parameters. No single entity, including City Protocol itself, can unilaterally access or move user funds.

chevron-rightCan a user cancel a redemption request?hashtag

No. Unlike deposit requests, redemption requests cannot be canceled once submitted. This prevents users from forcing curators to unwind positions unnecessarily and protects the vault's strategy integrity.

chevron-rightWhat networks does City Protocol support?hashtag

City Protocol is chain-agnostic and natively supports EVM-compatible networks, with a strong focus on the Base ecosystem. Through chain abstraction, users can deposit from any supported network while strategy execution occurs on the optimal chain.

chevron-rightHow are vault shares priced?hashtag

Vault shares are priced based on the Net Asset Value (NAV) submitted by an independent valuation provider and approved by the curator at the time of settlement. This ensures objective, tamper-proof pricing.

chevron-rightWhat is the difference between withdraw and cooldownAssets?hashtag

withdraw works only when cooldown is disabled in the vault contract and executes immediately. cooldownAssets works when cooldown is enabled and starts a vesting period; after maturity, users call claimFromAp to receive their assets.

chevron-rightHow does Viral City measure mindshare?hashtag

Viral City uses the City ID reputation layer to measure and rank user contributions based on historical interactions, UGC quality, and overall engagement scores. This provides a smarter, fairer, and more accurate ranking system compared to simple follower counts.

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